Security

How we protect your temporary emails and maintain the highest security standards

Last updated: December 17, 2024

Security-First Approach

At genmail, security isn't an afterthought—it's built into every aspect of our service. We understand that trust is paramount when handling your email communications, even temporary ones. This page outlines the comprehensive security measures we've implemented to protect your data and ensure your privacy.

Infrastructure Security

Enterprise-Grade Hosting

  • • ISO 27001 certified data centers
  • • 24/7 physical security monitoring
  • • Redundant power and network systems
  • • Multi-zone deployment for reliability

Network Protection

  • • DDoS protection and mitigation
  • • Web Application Firewall (WAF)
  • • Network segmentation and isolation
  • • Real-time threat monitoring

Access Controls

  • • Multi-factor authentication required
  • • Role-based access permissions
  • • Regular access reviews and audits
  • • Principle of least privilege

System Monitoring

  • • 24/7 automated monitoring
  • • Anomaly detection and alerting
  • • Performance and security metrics
  • • Incident response automation

Data Protection & Encryption

End-to-End Encryption

In Transit: All data transmission uses TLS 1.3 encryption, ensuring your emails are protected from interception during delivery.

At Rest: Email content is encrypted using AES-256 encryption before being stored, with keys managed through secure key management systems.

Processing: Email processing occurs in secure, isolated environments with encrypted memory and storage.

Automatic Data Destruction

Secure Deletion: When your temporary inbox expires, all data is cryptographically wiped using DoD 5220.22-M standards.

Immediate Processing: Deletion occurs automatically without manual intervention, ensuring consistent data lifecycle management.

Verification: Our systems verify successful deletion and log the process for audit purposes.

Zero-Knowledge Architecture

No Persistent Storage: We don't maintain logs or backups of your email content beyond the temporary inbox lifetime.

Minimal Metadata: Only essential delivery metadata is temporarily stored, automatically deleted with the inbox.

Privacy by Design: Our systems are architected to minimize data exposure at every level.

Compliance & Auditing

Security Standards

  • • GDPR compliance for EU users
  • • CCPA compliance for California residents
  • • SOC 2 Type II certified infrastructure
  • • Regular penetration testing
  • • Vulnerability assessments

Audit Procedures

  • • Quarterly security reviews
  • • Annual third-party security audits
  • • Continuous compliance monitoring
  • • Incident response documentation
  • • Regular policy updates

Threat Detection & Response

1

Real-Time Monitoring

Advanced monitoring systems track all system activity, detecting suspicious patterns and potential security threats in real-time.

2

Automated Response

Immediate automated responses to detected threats, including IP blocking, service isolation, and alert escalation to our security team.

3

Incident Management

Structured incident response procedures with defined escalation paths, forensic capabilities, and post-incident analysis.

4

Continuous Improvement

Regular security assessments, threat modeling updates, and implementation of new security measures based on emerging threats.

User Security Best Practices

While we implement comprehensive security measures, here are some best practices to help you maximize your security when using temporary emails:

✓ Recommended Practices

  • • Use temporary emails for one-time registrations
  • • Avoid sharing sensitive personal information
  • • Copy important information before inbox expires
  • • Use different temporary emails for different services
  • • Access from secure, trusted networks

✗ Avoid These Uses

  • • Banking or financial account registrations
  • • Long-term business communications
  • • Receiving highly sensitive documents
  • • Identity verification for critical services
  • • Any service requiring permanent email access

Vulnerability Disclosure

We believe in responsible disclosure and welcome security researchers to help us improve our security posture. If you've discovered a security vulnerability in genmail, please follow our responsible disclosure process.

Reporting Process

  1. 1. Email security@genmail.io with vulnerability details
  2. 2. Include proof-of-concept (if applicable) and impact assessment
  3. 3. Allow us 48 hours to acknowledge receipt
  4. 4. Work with us to verify and understand the issue
  5. 5. Coordinate public disclosure after fix deployment

Bug Bounty Program

We offer recognition and rewards for valid security vulnerabilities. Rewards range from $50 to $5,000 depending on severity and impact. Contact us for program details and scope.

Security Contact & Updates

Security Team Contact

For security-related questions, concerns, or reports:

Email: security@genmail.io

Response Time: Within 24 hours

Escalation: Critical issues within 2 hours

Security Updates

Stay informed about our security practices:

  • • Security page updates posted here
  • • Critical security notices on homepage
  • • Incident reports published when applicable
  • • Annual security transparency report
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