Privacy Policy
How we protect your privacy when using temporary email services
Last updated: June 24, 2025
Our Commitment to Privacy
At genmail, privacy is not just a feature—it's our core principle. This Privacy Policy explains how we collect, use, and protect your information when you use our temporary email service. We believe in complete transparency about our data practices. We're committed to “privacy by design” principles.
Information We Collect
Temporary Email Data
- • Generated temporary email addresses
- • Received emails and their content
- • Email metadata (sender, subject, timestamp)
- • Inbox expiration times
Note: All email data is automatically deleted when your inbox expires.
Technical Information
- • IP address (for spam prevention and security)
- • Browser type and version
- • Device information and screen resolution
- • Usage patterns and timestamps
What We DON'T Collect
- • Personal identification information
- • Account registration data (we don't require accounts)
- • Payment information (our service is free)
- • Location data beyond IP geolocation
- • Selling your temporary inbox or email content to advertisers
How We Use Your Information
Service Operation
- • Delivering emails to your temporary inbox
- • Managing inbox lifecycle and expiration
- • Providing real-time email notifications
- • Ensuring service functionality and uptime
Security & Protection
- • Preventing spam and abuse
- • Detecting fraudulent activities
- • Rate limiting to ensure fair usage
- • Protecting against DDoS attacks
Service Improvement
- • Analyzing usage patterns (anonymized)
- • Optimizing performance and reliability
- • Developing new features
- • Monitoring service health
Legal Compliance
- • Complying with applicable laws
- • Responding to legal requests (when required)
- • Protecting our rights and property
- • Ensuring user safety
Data Retention & Deletion
Zero Data Retention Promise
Email Content: All emails and inbox data are automatically deleted when your temporary inbox expires. No manual deletion required.
Technical Logs: Server logs containing IP addresses are retained for a maximum of 7 days for security purposes, then permanently deleted.
Analytics Data: We only keep anonymized usage statistics that cannot be linked back to individual users.
Data Sharing & Third Parties
We do not sell your temporary inbox content or the body of emails you receive as a product to third parties.
Limited data sharing and processing may occur in these circumstances:
- • Service Providers: Essential infrastructure partners (hosting, email delivery) who are bound by strict confidentiality agreements
- • Advertising: On the free tier we may show display ads through partners such as Google AdSense. Those partners may collect or use data (including cookies and similar technologies) according to their own policies to deliver and measure ads. Pro subscribers receive an ad-free experience on Genmail web pages.
- • Legal Requirements: When required by law, court order, or to protect against fraud and abuse
- • Business Transfer: In the unlikely event of a merger or acquisition (with advance notice to users)
Advertising & cookies
We use essential cookies and similar technologies to operate the site (for example session and security). When you browse pages that include ads, third-party advertising vendors may set or read cookies or identifiers to show relevant ads, limit how often you see an ad, and measure effectiveness.
You can control many ad cookies through your browser settings and industry opt-out tools (for example resources linked from Google's ads policy pages). Where required, we surface consent or choices as applicable law demands.
Security Measures
TLS Encryption
All data in transit is protected with TLS 1.3 encryption
Secure Infrastructure
Hosted on enterprise-grade cloud infrastructure with security monitoring
Access Controls
Strict access controls and regular security audits
Your Privacy Rights
Right to Access
All your temporary email data is immediately visible in your inbox. No hidden data collection.
Right to Deletion
Your data is automatically deleted when your inbox expires. You can also close your browser to stop using the service immediately.
Right to Portability
You can copy or download any emails received in your temporary inbox at any time.
Right to Object
You can stop using our service at any time. No account to delete, no unsubscribe process needed.
Contact & Updates
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@genmail.io
Response Time: Within 24 hours
Policy Updates
We may update this Privacy Policy occasionally. When we do:
- • We'll update the “Last updated” date
- • Major changes will be highlighted on our homepage
- • Continued use constitutes acceptance